Seems logical, so why doesn't it always work? Why so much red ink in manufacturing and government?
One fallacy is that there is often a disconnect between supply and demand.
- Manufacturers produce X units and demand is X minus Y units. The cost of production is kept low by "economies of scale," but the cost is not covered by consumers or other payers. And the large-scale operation cannot quickly respond to changes in demand, products, or new technologies... they get locked into the past and cannot change the scale of production quickly.
- Government produces X units of schools and teachers, but demand for those facilities is X minus Y units of schools and teachers (under-utilization), so the cost of those schools and teachers is not covered by revenue per student sources.
- Bureaucracies have a way of increasing in size simply to support the bureaucracy, not the customers of that bureaucracy. After a point, the bureaucracy becomes increasingly less efficient in the eyes of the customers and from a cost standpoint.
- Larger-scale operations can "afford" to have inefficient or ineffective people who "hide" in the system and are carried by the efforts of others; these are the "buckpassers" or those who say "see so-and-so about getting that done." It's interesting that many large companies have essentially given up trying to do their own work and hire outside "contracters" to actually get something done.
- The product operation should be obvious to the customer, but it will have documentation for them
- A qualified developer should not need extensive documentation because what I am doing is obvious to a qualified developer... get some qualified developers.